The procedures set out here to cancel an order or to return an item; do not affect your right to reject faulty goods.
If you do receive a faulty item, please contact us at dotan@dotan.com.
Cash refunds for products can only be made to the same payment card used to purchase the goods.
If you wish to return the goods You have a duty to keep them in your possession and to take reasonable care of them until the moment you return them.
Please, contact us, if You would like to return your order. Goods must be returned in their original condition, including original packaging.
The buyer can return the product within 14 days. The countdown starts from the day the buyer receives the goods.
